Delivery
We offer free delivery to most parts of the Uk Mainland but Some Areas due to Location and Distance from Our Delivery Hub we cannot deliver to Free , In England the following postcodes may incur a charge TR, TQ, TA, PL, Wales Postcodes that will incur a Charge are LL58+, SA61+ and All Scottish postcodes will incur a charge of 40 pounds are AB, DD, PH, IV, KW, PA, PH, G63+ ,FK7+, KY, and DG9+ .
Delivery to Isle of Man & Isle of Wight is currently 80 pounds but from 1st May 2025 will go up to 100 pounds for a mattress . Sorry We can not deliver a Divan Bed to IOM, we can deliver a divan Bed to Isle Of Wight , We also are unable to offer recycling of old old mattress/bed in IOW or IOM or Assembly or moving a bed to another room .
Deliveries to Northern Ireland deliveries are currently 100 pounds per Mattress or Item , we can not deliver divan beds , as the Cubeage is to Greater expense , Please note as of 1st May 2025 the Windsor Framework for shipping from England to Northern Ireland will change , this will make shipping more Expensive and there will be a lot more Paperwork , The Cost of Delivery from May 1st 2025 will rise to 140 per Item , so either a Mattress or a Bed Frame but not a Divan Bed ( mattress and Base ) the 140 includes includes the mandatory Goods in movement certificate required by the Government which costs 20 per Item .
Delivery lead times
The time taken to deliver goods is dependent on manufacturer and if the goods are in stock. On the website when you select a size for a product the delivery lead time will be shown under the price.
Delivery of goods (2 man delivery service)
We use a professional furniture distribution company to deliver most of our beds, mattresses, bed frames, sofa beds and bedroom furniture on our behalf. Deliveries are done area by area with all postcodes in a certain area being done on one day.
- The delivery company will generally contact you 2 days before the day they would like to deliver.
The day before delivery they will contact you with an approximate time slot.
On the day the driver will contact you 30 minutes before delivery. - They will deliver to a room of your choice (providing that this is accessible and provides no health and safety risks to the delivery team.
- All bed frames i.e. leather, wood, metal, lift up storage beds, bunk beds, high sleepers, will be delivered flat packed for home self assembly.
- Deliveries are made dependent on location.
- If they leave an answer phone message, txt or email, your product will only be delivered when you have contacted them to confirm the delivery date.
When you select an item and a calendar appears, this is the "Choose a day service". It offers you the chance to choose a day for delivery. It can be the next working day (if purchased before 12 noon) or you can choose a day in the future.
Areas above Glasgow will take between 3 to 5 days, please take this into consideration when selecting your delivery date. Goods are despatched by ourselves or directly from our suppliers by various carriers like DX Freight, , Xdp, Dpd. Deliveries are by one man to the first accessible ground floor door of the premises. Please note, if you live above ground floor, you will have go to the front door of the building to receive your goods.
They do not offer a call before delivery. A signature will be required, so please have someone at home on the delivery date, or ask us to deliver to a neighbour if you are not at home.
The driver is not insured to take any items into your property.
Delivery of multiple items
Where multiple items have been purchased i.e. divan bed & headboard, mattress & bed frame, etc. we will try to deliver the goods together when they have arrived at the warehouse from the suppliers. But this is not always possible.
Non delivery of goods (2 man delivery)
Where the goods have been arranged and booked in for a delivery and then when delivery company arrive there is no one at home able to take delivery on the agreed day and time, then you could be charged a re-delivery cost normally around 60. The delivery company will then contact you again when they can be in your area next to arrange delivery. If you decide to cancel your order rather than pay the Re Delivery cost , The 60 will be deducted from your Refund .
