Useful Information

Complaints
Complaints
If you have a Complaint on a product which is still under guarantee
You need to do the following
1. send us an email describing the problem you are having
we need your complaint in writing , not over the phone
2. Enclose your full name and address were the item was delivered today.
3. Enclose your order number , ideally the number on the receipt we sent you in the post
or if you do not have that one the online order number
4. Please take some pictures showing the problem , if the problem is visible
5. Email this to info@bestpricebeds.co.uk we will look at the problem and if required
find any relevant information you require on your purchase
6. We will forward your complaint on to the manufacturer or importer for his views

  • How to choose a new bed

  • How to try a new bed

  • Size information

  • Mattress construction

  • The National Bed Federation

  • Remove and recyle

  • Terms and conditions



  • We have added some links above that may prove useful in helping you select your next bed or mattress. If you are unable to find the information you are looking for on the website please give us a call.

    Quick Links

    Bestpricebeds Limited,
    22 Redenhall Rd, Harleston,
    Norfolk, IP20 9ER
    T Sales:
    01379 855456
    T Customer Services:
    01379 855456
    E:
    customerservice@bestpricebeds.co.uk

    Sage Pay, VeriSign Secured, Visa, Visa Debit, Mastercard, Maestro, Switch, PayPal